TeleTalk presents the award winners - Lease a Bike!
Published on 2025-04-01
The label “Voted Customer Service of the Year 2025” in the category “Company Bike Leasing” goes to: Lease a Bike.
For the second time, Lease a Bike took on the 225 challenges of the competition – and once again came out on top. In a rapidly growing industry, the company impressed with excellent performance in telephone service and a clear customer-centric philosophy. In the interview, Anna Wendt, Head of Customer Service & Claims Management, shares how personal interaction, a strong team, and continuous improvement are key drivers of success – and why their second win is far from coincidence.