Kick-Off Livestream 2026: Concept, Evaluation Criteria & Exclusive Insights from Award Winners
Published on 2026-01-19
The kick-off of Customer Service of the Year offers a comprehensive introduction to the concept and its evaluation criteria.
Learn how the quality audit is structured, which contact channels are assessed and what truly matters in day-to-day customer service.
In addition to the methodology, award winners share exclusive insights, experiences and key learnings from their participation.
The session also provides time for discussion and individual questions.
A great opportunity to gain a clear understanding of Customer Service of the Year and explore whether the project is the right fit for your customer service team.
Registrations are open!